Bring your customers back, without having to remember it yourself
You add the customer at the sale with their phone number, as usual. Evoflor prepares their gift, emails them before their important dates and takes it off at the till when they come back.
€45
€3.50Choose the programme that suits your flower shop
There’s no single way to build loyalty. That’s why you can choose between three, and switch whenever you like: gifts you’ve already given are honoured.
- A gift for your datesThe simplest. The customer tells you their dates and gets a discount before each one. Ideal if people buy from you for occasions.
- Stamp cardEvery purchase above a set amount earns a stamp; complete the card and get a gift. For customers who come often.
- Credit for next timeA percentage of every purchase is saved to spend next time. The fairest for those who spend more.
Joining takes a second
At the sale or when taking an order, you tick “Joins the programme” and that’s it: the customer is identified by their phone number, which you always ask for anyway.
- From the till or the orderThe usual way: you add them while you take payment, with no forms.
- Or on their own, with a QR codeA sign on the counter leads to a page with your brand where they sign up and leave their dates.
- Welcome giftWhen they sign up they get a gift for their next purchase. A good reason to come back soon.
Reminders send themselves, with your brand
Evoflor writes to the customer at just the right moment: a few days before their mother’s birthday, when they complete their card or before their credit expires. You don’t have to remember a thing.
- Before every dateA first reminder a week before and another two days before if they haven’t used their gift yet.
- With your name, logo and coloursThe email is signed by your flower shop, not by Evoflor.
- No pestering and no spoiled surprisesAt most one promotional email a week, always to the buyer (never to the person receiving the bouquet). And they can unsubscribe in one click.
The gift appears on its own when you take payment
When you select the customer in the sale or the order, you see their gift or available credit. One tap and it’s deducted. It shows up clearly itemised on the receipt and the invoice.
- No paper couponsEverything is linked to the customer: no codes to look up and no vouchers to keep.
- Stamps and credit up to dateEvery purchase counts automatically, including website and phone orders.
- You set the limitsMinimum spend, expiry and dates when nothing is earned, like Valentine’s Day or Mother’s Day.
Up and running in five minutes
- 1Switch it on in SettingsChoose the programme and see how your customer will see it.
- 2Set the giftWelcome gift, % for their dates, stamps or credit: you decide the values.
- 3Add customersAt every sale, with a tick box. Or with the QR code on the counter.
- 4And that’s itReminders send themselves and the gift is waiting for you at the till.
What people usually ask us
If you have any other questions, we’ll answer them in the demo.
If your customers mostly buy from you for occasions (birthdays, anniversaries), start with “A gift for your dates”. If you have customers who come in every week, the stamp card. If your average spend is high, the credit. You can switch whenever you like.
No. Reminders go out by email on their own, at just the right moment and with your flower shop’s brand. All you do is add the customer at the sale.
Just their phone number, which you already ask for with the order. If they want to receive the reminders, they also leave their email. They don’t have to download any app.
Every email includes a link to unsubscribe in one click. If they do, they stop receiving emails but keep their credit.
As a discount line on the total, spread correctly across the products, so the receipt and the invoice add up.
The Pro and Premium plans. In the demo we show you the programme working and the price of each plan.
Make every customer come back
We’ll show you the loyalty programme with a sample flower shop.
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