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How to prepare your flower shop for All Saints’ Day (checklist)

All Saints’ Day (1 November) is, for most Spanish flower shops, the highest-turnover week of the year — ahead of Valentine’s Day and Mother’s Day. It’s also the one handled worst: a huge volume concentrated into three days, a product that can’t be late and customers who all appear at once. This is the checklist for reaching 1 November without running short of flowers or being left with too much stock.

If you’re reading this in September or early October, you’re in good time. If it’s the last week, skip straight to the organisation section: the buying has already been decided.

Eight weeks before: last year’s numbers

Before ordering anything, look at what happened last year. Not from memory — from memory we all remember the Saturday we couldn’t keep up and forget the three slow days.

What you need to know:

  • How many pieces you sold per day, from 28 October to 2 November. The curve matters more than the total: in some areas the bulk falls on the 31st and in others on the morning of the 1st.
  • What actually sold: cemetery arrangements, bouquets, plants, wreaths. And at what prices.
  • What you had left over. This is the uncomfortable figure and the most useful. The flowers you threw away on 3 November are money you paid and didn’t collect.

If you track sales in management software, that’s two minutes looking at the history. If you use a notebook, spend some time with last year’s pages: even half-complete, it’s better than deciding by eye.

The figure almost nobody looks at

Divide what you had left over by what you bought. If it’s above 10%, next year you can buy less and earn the same. At All Saints’ the temptation to overbuy is huge because the fear of running out on 1 November is real — but that week’s waste eats a significant part of the campaign’s extra profit.

Six weeks before: close your buying with the wholesaler

At All Saints’ you don’t buy what you want, you buy what you’ve reserved. Chrysanthemums, carnations and cemetery flowers are committed weeks in advance, and whoever calls in October pays more and chooses less.

  • Reserve in writing quantities and delivery dates, not “the usual”. If you can, split delivery into two batches: one to make up in advance and a fresh one for the 31st.
  • Ask for the price now. The campaign price goes up; if you find out when the delivery note arrives, you’ve already sold at a price that doesn’t cover it.
  • Have a back-up supplier for the essentials. A van that doesn’t arrive on 30 October isn’t a minor incident, it’s the campaign.

Four weeks before: decide what you’re going to sell

The difference between a profitable campaign and an exhausting one is often here: in how many different things you try to sell.

Put together a short, clear range: three or four arrangement designs at stepped price points (for example an entry one, a mid one and a large one), two or three bouquets and the plants. That covers 90% of what you’ll be asked for, you buy in concentrated volume —which is how you buy cheaply— and your team can make them in batches without asking you about every piece.

Cost each design before the campaign, not after. With the campaign price of flowers, not July’s. It’s the only way to know whether the €35 arrangement still leaves you a margin when chrysanthemums have gone up 30%.

The classic pricing mistake

Keeping last year’s price “so as not to scare the customer off” while flower prices have risen. In a very high-volume week, a badly calculated margin gets multiplied: you sell more than ever and end up earning less than the year before. If you need to go up, go up — the All Saints’ customer compares little and values a well-made piece that arrives on time.

Two weeks before: cemetery logistics

This is where it’s decided whether the week will be hard or unbearable.

  • Confirm opening hours and access for the cemeteries in your area. Many change their hours on those days, some restrict vehicle access and others require pieces to be left in a specific area.
  • Group deliveries by cemetery and time slot. Taking ten arrangements to the same place in one trip is the difference between one morning and a whole day. If you plan routes by hand, do it the night before, not on the fly.
  • Record the grave location properly, not just the cemetery: row, number, family name. It’s the detail that causes the most calls on delivery day, and the customer always knows it when ordering, not the driver when arriving.
  • Strengthen your delivery team. If you’re stretched, those three days are the time to add someone; it costs less than losing deliveries.

Campaign week: how to organise the counter

  • Always take orders the same way: the name and phone of the person ordering, cemetery, location, day and time slot, and whether it’s paid or not. The half-taken order is the one that wrecks the morning of the 1st.
  • Take payment in advance as far as you can, especially for deliveries. At All Saints’ there are many orders from people who don’t live in the city, and a finished arrangement nobody collects stays with you.
  • Make up in batches, starting with what lasts and leaving the delicate pieces for last. Chrysanthemums give you leeway; open flowers don’t.
  • Keep a visible list for the day of what goes out, in what order and who’s taking it. When the avalanche hits, what saves the morning is that nobody has to ask.

2 November: close the campaign properly

When the worst is over is when you learn. Spend half an hour noting three things, while they’re fresh:

  1. What sold and what didn’t, by design and by price.
  2. What was left over and what it cost you.
  3. Where everything got stuck: buying, making up, the counter or delivery.

Those three notes are worth more than any advice you might read next October. If you can also review them alongside your sales history, the first part of next year’s campaign is already done.

How having everything in software helps

None of the above needs software: it can be done with a notebook and a clear head, and many flower shops do just that. What changes with florist management software is how much time it takes you and what slips through the cracks.

In Evoflor, specifically: orders come in with their date, time slot and location and the day screen sorts them for you; cemetery deliveries are grouped into a route instead of a list of loose addresses; each arrangement design is saved as a recipe with its cost and margin, so updating campaign prices means changing the flower price and seeing what happens; and at the end you have the campaign history without having noted anything down separately.

Frequently asked questions

When should you start preparing for All Saints’ Day? Buying, six to eight weeks before: by October the wholesaler has already committed the campaign flowers. Organising the counter and delivery, in the two weeks beforehand.

Which flowers sell most for All Saints’ Day? Chrysanthemums are still king in most of Spain, alongside carnations, gladioli and seasonal flowers; plants gain ground every year because they last longer at the cemetery. The proportion varies a lot by area: your own history beats any national average.

Should you raise prices during the campaign? You should adjust them to the real cost of flowers that week, which goes up. Keeping last year’s price while costs rise means selling more and earning less. Cost your designs at campaign prices before printing the price list.

How do I avoid running out of flowers on 1 November? By reserving in writing with the wholesaler, splitting delivery into two batches and having an alternative supplier for the essentials. And by looking at last year’s sales curve by day, not just the total.

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